| Release Notes
CSG Forte release notes is a detailed account of platform features being rolled out for our merchants and partners to advance their technical and industry advantage
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PAYOR FEEDBACK SURVEY NOW AVAILABLE ON YOUR PAYMENT PORTAL
The new Payor Feedback Survey is now live on the BillPay Payment Portal, enabling structured feedback collection directly from users. NEW FEATURE / IMPROVEMENTS: PAYOR FEEDBACK SURVEY ON YOUR PAYMENT PORTAL This intuitive feedback form enables payors to easily rate their payment experience and provide optional, open-ended feedback immediately after completing a transaction. The collected […]
BILLPAY PORTAL IS INTRODUCING MULTI-FACTOR AUTHENTICATION AND ENHANCING ITS PASSWORD POLICY
BillPay Portal is introducing Multi-Factor Authentication (MFA) and enhancing the password policy to better protect your users’ information and keep the platform up to date with security standards. NEW FEATURE / IMPROVEMENTS: New Feature: Multi-Factor Authentication (MFA) From now on your payers will be prompted to enroll in MFA. They can enroll their phone number […]
ENHANCED BILLPAY PORTAL HOME PAGE
New Feature / Improvements: A refreshed BillPay Portal Home Page is now available for you and your customers. NEW FEATURE / IMPROVEMENTS: *IMPROVEMENT* BILLPAY PORTAL home page is modernized The revamped BillPay Portal Home Page offers a seamless and user-friendly experience across desktop and mobile platforms, ensuring a satisfying journey for all users. What is changing? […]
BillPay enhanced registration flow
New Feature / Improvements: An improved registration flow is now available for your customers in the BillPay Portal. NEW FEATURE / IMPROVEMENTS: *IMPROVEMENT* BILLPAY PORTAL REGISTRATION Gets a New Look We are enhancing the user experience to help your customers with an easier registration process for a new user account. A mobile-friendly experience. A cleaner look […]
BillPay account balance notification
New Feature / Improvements: A new email notification is available for your customers to subscribe to in the BillPay Portal. Let us look into this new feature in detail in the following section. NEW FEATURE / IMPROVEMENTS: *NEW* account balance email notification Registered customers can opt-in to receive email notifications whenever there is an update […]