| Release Notes
CSG Forte release notes is a detailed account of platform features being rolled out for our merchants and partners to advance their technical and industry advantage
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Multi Factor Authentication mandatory for new dex users
New Feature / Improvements: Multi-Factor Authentication (MFA) Requirement for New Users To enhance the security of our merchant accounts, we are introducing a Multi-Factor Authentication (MFA) requirement for all new users registering on Dex. Starting November 5, 2024, new users will need to provide a phone number during registration to receive a verification code, in […]
2024 Nacha Updates
Nacha governs the ACH Network, the payment system that drives Direct Deposits and Direct Payments with the capability to reach all U.S. bank and credit union accounts. Nacha builds a guide to the rules and regulations that users should abide by to ensure the network is secure for both consumers and non-consumers. Nacha provides ACH […]
PARTNER DASHBOARD IN DEX
PARTNER SERVICES – DEX New Feature / Improvements: Partner Dashboard We are excited to announce an all-new enhanced Dashboard in dex for our Partners. The new Dashboard in dex provides a comprehensive view of your portfolio, is secure, and easy to use. New Partner dashboard in dex provides analytics and insights on: Merchant applications New […]
“Remember this Device” option in dex
New Feature / Improvements: Remember this Device We are excited to announce a new feature, ‘Remember this device’ during the dex Login. Users who have opt-in to multi-factor authentication now have an option to select ‘Remember this device’ after their initial successful code validation. If the user selects ‘Remember this device’ option, they will not […]
ENHANCED BILLPAY PORTAL HOME PAGE
New Feature / Improvements: A refreshed BillPay Portal Home Page is now available for you and your customers. NEW FEATURE / IMPROVEMENTS: *IMPROVEMENT* BILLPAY PORTAL home page is modernized The revamped BillPay Portal Home Page offers a seamless and user-friendly experience across desktop and mobile platforms, ensuring a satisfying journey for all users. What is changing? […]
VALIDATE PLUS NEW SETTINGS
New Feature / Improvements: Verification Services | Validate Plus new settings have been included in dex, so you will have more flexibility in approving or declining transactions based on verification outcomes. NEW FEATURE / IMPROVEMENTS: *NEW FEATURE* new validate plus settings available in dex If you are enrolled in the Validate Plus service, you will be […]