| Release Notes

CSG Forte release notes is a detailed account of platform features being rolled out for our merchants and partners to advance their technical and industry advantage

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Multi Factor Authentication mandatory for new dex users

New Feature / Improvements: Multi-Factor Authentication (MFA) Requirement for New Users To enhance the security of our merchant accounts, we are introducing a Multi-Factor Authentication (MFA) requirement for all new users registering on Dex. Starting November 5, 2024, new users will need to provide a phone number during registration to receive a verification code, in […]

2024 Nacha Updates

Nacha governs the ACH Network, the payment system that drives Direct Deposits and Direct Payments with the capability to reach all U.S. bank and credit union accounts. ​Nacha builds a guide to the rules and regulations that users should abide by to ensure the network is secure for both consumers and non-consumers. Nacha provides ACH […]

PARTNER DASHBOARD IN DEX

PARTNER SERVICES – DEX New Feature / Improvements: Partner Dashboard We are excited to announce an all-new enhanced Dashboard in dex for our Partners. The new Dashboard in dex provides a comprehensive view of your portfolio, is secure, and easy to use.  New Partner dashboard in dex provides analytics and insights on: Merchant applications New […]

“Remember this Device” option in dex

New Feature / Improvements: Remember this Device We are excited to announce a new feature, ‘Remember this device’ during the dex Login. Users who have opt-in to multi-factor authentication now have an option to select ‘Remember this device’ after their initial successful code validation. If the user selects ‘Remember this device’ option, they will not […]

ENHANCED BILLPAY PORTAL HOME PAGE

New Feature / Improvements:  A refreshed BillPay Portal Home Page is now available for you and your customers. NEW FEATURE / IMPROVEMENTS:  *IMPROVEMENT* BILLPAY PORTAL home page is modernized The revamped BillPay Portal Home Page offers a seamless and user-friendly experience across desktop and mobile platforms, ensuring a satisfying journey for all users. What is changing? […]

VALIDATE PLUS NEW SETTINGS

New Feature / Improvements:  Verification Services | Validate Plus new settings have been included in dex, so you will have more flexibility in approving or declining transactions based on verification outcomes. NEW FEATURE / IMPROVEMENTS:   *NEW FEATURE* new validate plus settings available in dex If you are enrolled in the Validate Plus service, you will be […]

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