| Release Notes
CSG Forte release notes is a detailed account of platform features being rolled out for our merchants and partners to advance their technical and industry advantage
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DEX RELEASE: ENHANCED TRANSACTION FILTERS AND FUNDING GRID UPDATES
NEW FEATURE / IMPROVEMENTS: This release introduces improvements to the Transactions and Funding modules in Dex. These updates enhance filtering capabilities, improve reporting clarity, and provide additional functionality for healthcare merchants. FEATURE OVERVIEW: Timestamp Filter: Added a new timestamp filter in the Transactions module to filter records by both date and time. Method Filter: Relocated […]
BILLPAY ENHANCEMENTS: INTRODUCING SCHEDULE PAYMENTS ON GUEST MODE
NEW FEATURE / IMPROVEMENTS: This release introduces Schedule Pay for Guest users and enhancements to the checkout experience. These updates provide greater payment flexibility for payers and improved visibility for merchants. FEATURE OVERVIEW: Scheduled Payments in Guest Mode: Enables guest users to schedule full-balance payments for a future date without creating an account. Enhanced Checkout […]
BILLPAY PORTAL UPDATES: FASTER PAYMENTS, SIMPLER EXPERIENCE
NEW FEATURE / IMPROVEMENTS: We are excited to introduce new features and improvements that make the BillPay portal faster, easier, and more intuitive. These updates streamline the payment process, reduce steps, and improve the overall user experience. FEATURE OVERVIEW: Smarter, faster payments: Guest and registered users can now complete payments more quickly with auto-populated billing […]
Dex Release: Improvements to Reporting, Receipts, and Notifications
New Feature / Improvements: This release introduces enhancements across Dex, Webtools, Notifications, and PayPal integrations, focusing on transaction visibility, reporting accuracy, compliance readiness, and overall system reliability. FEATURE OVERVIEW: Improved Visibility: Authorized partners now have consistent access to merchant invoices, whether uploaded manually or via automated monthly processes. Accurate funding and payouts: Funding and payout […]
Account Updater Enhancements: Expanded Support for Gateway Merchants
New Feature/Improvements: This release expands Account Updater (AU) to support Gateway Merchants. Previously, Account Updater was available only to Acquired Credit Card Merchants. With this enhancement, Gateway Merchants who process card transactions through other Payment processors can enroll in Account Updater while continuing to work with their existing processor. Gateway Merchants can now benefit from […]
DEX UPDATES: NSF RECOVERY REPORTING – ENHANCED VISIBILITY FOR MERCHANTS
New Feature/Improvements: This release introduces a dedicated NSF Recovery Report in the Dex portal, providing users with clearer visibility into NSF (Non-Sufficient Funds) transactions and recovery attempts. Note: This feature is available only to merchants who are enabled for NSF Recovery services. FEATURE OVERVIEW: New NSF Recovery tab in the Reports section Downloadable Excel report […]