| Release Notes

CSG Forte release notes is a detailed account of platform features being rolled out for our merchants and partners to advance their technical and industry advantage

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BillPay account balance notification

New Feature / Improvements:  A new email notification is available for your customers to subscribe to in the BillPay Portal. Let us look into this new feature in detail in the following section. NEW FEATURE / IMPROVEMENTS:  *NEW* account balance email notification Registered customers can opt-in to receive email notifications whenever there is an update […]


MERCHANT SERVICES New Feature / Improvements: • Add Transaction Flow in Dex • Custom Fields in Transactions in Dex • Location Documents Improvements in Dex New Feature / Improvements: Add Transaction Flow Experience the enhanced and seamless process of adding transactions through Dex! Our upgraded interface offers a more intuitive and user-friendly sales experience. Simply […]

Mastercard enhancements to Account Status Inquiry

Effective date: November 7, 2023 The Account Status Inquiry (ASI) service is an optional non-financial transaction used to confirm that a cardholder’s account is open and valid, and it optionally confirms the address and Card Validation Code 2 (CVC2). Mastercard is enhancing the ASI service to allow merchants to also confirm the cardholder’s name. As […]

Mastercard introduces new Merchant Advice Codes

Effective date: November 7, 2023 Mastercard is introducing two new Merchant Advice Code (MAC) values for authorization responses. The new MAC values will inform merchants that the card product is a consumer non-reloadable prepaid card or a consumer single-use virtual card number. This information will help merchants improve card-not-present transaction management by properly identifying transactions […]

Visa introduces Account Screen in North America to help issuers block activity on closed accounts

Effective date: October 14, 2023 Visa will introduce Account Screen, a new comprehensive global solution to enable issuers to quickly and efficiently block list accounts to stop future authorization and transaction clearing activity. Block listed accounts include those with the following action codes: • 04—Pick up card (no fraud) • 05—Do not honor • 07—Pick […]


MERCHANT SERVICES New Feature / Improvements:  *NEW* Virtual Terminal Reports in Dex *NEW* Auto Daily Reports in Dex *NEW* Text to Pay Report Enhancements Transaction Download New Field: Routing Transit Number Payment Status Notification: Enhancement to Locations displayed New Feature / Improvements:   *NEW* Virtual Terminal Reports in Dex Want to download the Virtual Legacy Reports […]


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