| Release Notes
CSG Forte release notes is a detailed account of platform features being rolled out for our merchants and partners to advance their technical and industry advantage
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Mastercard enhancements to Account Status Inquiry
Effective date: November 7, 2023 The Account Status Inquiry (ASI) service is an optional non-financial transaction used to confirm that a cardholder’s account is open and valid, and it optionally confirms the address and Card Validation Code 2 (CVC2). Mastercard is enhancing the ASI service to allow merchants to also confirm the cardholder’s name. As […]
Mastercard introduces new Merchant Advice Codes
Effective date: November 7, 2023 Mastercard is introducing two new Merchant Advice Code (MAC) values for authorization responses. The new MAC values will inform merchants that the card product is a consumer non-reloadable prepaid card or a consumer single-use virtual card number. This information will help merchants improve card-not-present transaction management by properly identifying transactions […]
Visa introduces Account Screen in North America to help issuers block activity on closed accounts
Effective date: October 14, 2023 Visa will introduce Account Screen, a new comprehensive global solution to enable issuers to quickly and efficiently block list accounts to stop future authorization and transaction clearing activity. Block listed accounts include those with the following action codes: • 04—Pick up card (no fraud) • 05—Do not honor • 07—Pick […]
DEX REPORTS ENHANCEMENTS
MERCHANT SERVICES New Feature / Improvements: *NEW* Virtual Terminal Reports in Dex *NEW* Auto Daily Reports in Dex *NEW* Text to Pay Report Enhancements Transaction Download New Field: Routing Transit Number Payment Status Notification: Enhancement to Locations displayed New Feature / Improvements: *NEW* Virtual Terminal Reports in Dex Want to download the Virtual Legacy Reports […]
Mastercard standards for checkout sound and animation
Effective date: February 7, 2023, and August 7, 2023 Mastercard is adding standards around the use of the Mastercard checkout sound and animation to the Mastercard Rules and to the Mastercard Brand Center. The standards will require that if any sound and/or animation associated with another payment option is enabled on a point-of-sale (POS) terminal […]
Mastercard Account Level Management Product Graduation Plus
Effective date: Informational Account Level Management (ALM) Product Graduation Plus allows issuers the flexibility of migrating cardholders to card programs that are right for the cardholder as their lifestyle needs and preferences change, without changing the 16-digit Primary Account Number (PAN). Participating issuers with actively registered accounts will receive differentiated interchange rates for transactions processed […]