| Release Notes
CSG Forte release notes is a detailed account of platform features being rolled out for our merchants and partners to advance their technical and industry advantage
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Refined Refund Handling in Dex for Better Security
We are excited to announce improvements to the refund and reverse process in Dex, designed to enhance your experience and add an extra layer of security. NEW FEATURE / IMPROVEMENTS: Editable Service Fee for Reversals/Reverses: Service Fees are fees paid to Forte to process the transaction and cover the associated costs. You can now have […]
Enhanced Admin Privileges and Credential Management
Product: Dex Version: 1.82 Feature Overview: Multi Factor Authentication – enhancements Transmitter credentials New Feature / Improvements: Admins can change phone numbers in Dex profile for their org users Going forward Admins of Merchant, Enterprise, or Partner organizations can edit phone numbers for other Dex users within their organization, so your staff is able to […]
BILLPAY PORTAL IS INTRODUCING MULTI-FACTOR AUTHENTICATION AND ENHANCING ITS PASSWORD POLICY
BillPay Portal is introducing Multi-Factor Authentication (MFA) and enhancing the password policy to better protect your users’ information and keep the platform up to date with security standards. NEW FEATURE / IMPROVEMENTS: New Feature: Multi-Factor Authentication (MFA) From now on your payers will be prompted to enroll in MFA. They can enroll their phone number […]
Multi Factor Authentication mandatory for new dex users
New Feature / Improvements: Multi-Factor Authentication (MFA) Requirement for New Users To enhance the security of our merchant accounts, we are introducing a Multi-Factor Authentication (MFA) requirement for all new users registering on Dex. Starting November 5, 2024, new users will need to provide a phone number during registration to receive a verification code, in […]
PARTNER DASHBOARD IN DEX
PARTNER SERVICES – DEX New Feature / Improvements: Partner Dashboard We are excited to announce an all-new enhanced Dashboard in dex for our Partners. The new Dashboard in dex provides a comprehensive view of your portfolio, is secure, and easy to use. New Partner dashboard in dex provides analytics and insights on: Merchant applications New […]
“Remember this Device” option in dex
New Feature / Improvements: Remember this Device We are excited to announce a new feature, ‘Remember this device’ during the dex Login. Users who have opt-in to multi-factor authentication now have an option to select ‘Remember this device’ after their initial successful code validation. If the user selects ‘Remember this device’ option, they will not […]