
| Release Notes
CSG Forte release notes is a detailed account of platform features being rolled out for our merchants and partners to advance their technical and industry advantage
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BILLPAY PORTAL IS INTRODUCING MULTI-FACTOR AUTHENTICATION AND ENHANCING ITS PASSWORD POLICY
BillPay Portal is introducing Multi-Factor Authentication (MFA) and enhancing the password policy to better protect your users’ information and keep the platform up to date with security standards. NEW FEATURE / IMPROVEMENTS: New Feature: Multi-Factor Authentication (MFA) From now on your payers will be prompted to enroll in MFA. They can enroll their phone number […]

Multi Factor Authentication mandatory for new dex users
New Feature / Improvements: Multi-Factor Authentication (MFA) Requirement for New Users To enhance the security of our merchant accounts, we are introducing a Multi-Factor Authentication (MFA) requirement for all new users registering on Dex. Starting November 5, 2024, new users will need to provide a phone number during registration to receive a verification code, in […]

PARTNER DASHBOARD IN DEX
PARTNER SERVICES – DEX New Feature / Improvements: Partner Dashboard We are excited to announce an all-new enhanced Dashboard in dex for our Partners. The new Dashboard in dex provides a comprehensive view of your portfolio, is secure, and easy to use. New Partner dashboard in dex provides analytics and insights on: Merchant applications New […]

ENHANCED BILLPAY PORTAL HOME PAGE
New Feature / Improvements: A refreshed BillPay Portal Home Page is now available for you and your customers. NEW FEATURE / IMPROVEMENTS: *IMPROVEMENT* BILLPAY PORTAL home page is modernized The revamped BillPay Portal Home Page offers a seamless and user-friendly experience across desktop and mobile platforms, ensuring a satisfying journey for all users. What is changing? […]

VALIDATE PLUS NEW SETTINGS
New Feature / Improvements: Verification Services | Validate Plus new settings have been included in dex, so you will have more flexibility in approving or declining transactions based on verification outcomes. NEW FEATURE / IMPROVEMENTS: *NEW FEATURE* new validate plus settings available in dex If you are enrolled in the Validate Plus service, you will be […]

REPORT AND TRANSACTIONS ENHANCEMENTS IN DEX
MERCHANT SERVICES – DEX New Feature / Improvements: · Payout Reconciliation Detailed Report · Transactions area improvements · Payment Status Notifications Enhancement · Transaction, Funding, Schedules, and Dispute areas in Dex now allow data searching spanning up to 2 years. New Feature / Improvements: Payout Reconciliation Detailed Report We are excited to announce the launch […]