| Release Notes

CSG Forte release notes is a detailed account of platform features being rolled out for our merchants and partners to advance their technical and industry advantage

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BILLPAY PORTAL IS INTRODUCING MULTI-FACTOR AUTHENTICATION AND ENHANCING ITS PASSWORD POLICY

BillPay Portal is introducing Multi-Factor Authentication (MFA) and enhancing the password policy to better protect your users’ information and keep the platform up to date with security standards. NEW FEATURE / IMPROVEMENTS:  New Feature: Multi-Factor Authentication (MFA)  From now on your payers will be prompted to enroll in MFA. They can enroll their phone number […]

Multi Factor Authentication mandatory for new dex users

New Feature / Improvements: Multi-Factor Authentication (MFA) Requirement for New Users To enhance the security of our merchant accounts, we are introducing a Multi-Factor Authentication (MFA) requirement for all new users registering on Dex. Starting November 5, 2024, new users will need to provide a phone number during registration to receive a verification code, in […]

PARTNER DASHBOARD IN DEX

PARTNER SERVICES – DEX New Feature / Improvements: Partner Dashboard We are excited to announce an all-new enhanced Dashboard in dex for our Partners. The new Dashboard in dex provides a comprehensive view of your portfolio, is secure, and easy to use.  New Partner dashboard in dex provides analytics and insights on: Merchant applications New […]

ENHANCED BILLPAY PORTAL HOME PAGE

New Feature / Improvements:  A refreshed BillPay Portal Home Page is now available for you and your customers. NEW FEATURE / IMPROVEMENTS:  *IMPROVEMENT* BILLPAY PORTAL home page is modernized The revamped BillPay Portal Home Page offers a seamless and user-friendly experience across desktop and mobile platforms, ensuring a satisfying journey for all users. What is changing? […]

VALIDATE PLUS NEW SETTINGS

New Feature / Improvements:  Verification Services | Validate Plus new settings have been included in dex, so you will have more flexibility in approving or declining transactions based on verification outcomes. NEW FEATURE / IMPROVEMENTS:   *NEW FEATURE* new validate plus settings available in dex If you are enrolled in the Validate Plus service, you will be […]

REPORT AND TRANSACTIONS ENHANCEMENTS IN DEX

MERCHANT SERVICES – DEX New Feature / Improvements: · Payout Reconciliation Detailed Report · Transactions area improvements · Payment Status Notifications Enhancement · Transaction, Funding, Schedules, and Dispute areas in Dex now allow data searching spanning up to 2 years. New Feature / Improvements: Payout Reconciliation Detailed Report We are excited to announce the launch […]

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