BILLPAY ENHANCEMENTS: INTRODUCING SCHEDULE PAYMENTS ON GUEST MODE

Posted on

NEW FEATURE / IMPROVEMENTS: 

This release introduces Schedule Pay for Guest users and enhancements to the checkout experience. These updates provide greater payment flexibility for payers and improved visibility for merchants.

FEATURE OVERVIEW:

  • Scheduled Payments in Guest Mode: Enables guest users to schedule full-balance payments for a future date without creating an account.
  • Enhanced Checkout Experience: Introduces a simplified, more intuitive checkout flow with improved navigation and consistent UI.
  • Benefits: Highlights key advantages for both payors and merchants, including flexibility, visibility, and improved payment success rates.

SCHEDULE PAY FOR GUEST USERS

Flexible Payment Scheduling in Guest Mode

  • Guest users can now schedule payments for a future date instead of paying immediately, without creating an account.
    • No account registration is required
    • Payments can be scheduled on or before the bill due date
    • Only the full balance is eligible for scheduling
    • Past-due bills are not eligible for scheduling in Guest mode

This feature supports first-time and occasional payers by offering greater flexibility while helping merchants anticipate upcoming payments.

Enhanced Checkout Experience 

  • The checkout flow has been updated to deliver a faster, clearer, and more consistent payment journey.
    • Simplified and more intuitive layout
    • Improved navigation across payment steps
    • Consistent UI across all payment journeys
    • Streamlined overall payment process

Benefits 

  • Payor:
    • Schedule payments for a convenient future date
    • Complete payments without creating an account
    • Experience a cleaner, easier checkout flow
    • Navigate payment steps with improved clarity
    • Avoid immediate payment pressure while staying within due date
  • Merchants:
    • Increase payment flexibility for guest users
    • Improve likelihood of successful guest payments
    • Gain visibility into upcoming scheduled payments
    • Support revenue forecasting with better payment insights
    • Reduce support inquiries through a simplified checkout experience
    • Deliver a modern and consistent payment experience that enhances brand perception