Refined Refund Handling in Dex for Better Security

We are excited to announce improvements to the refund and reverse process in Dex, designed to enhance your experience and add an extra layer of security.

NEW FEATURE / IMPROVEMENTS: 

Editable Service Fee for Reversals/Reverses:

Service Fees are fees paid to Forte to process the transaction and cover the associated costs. You can now have the flexibility to not reverse the service fee when processing a refund. This gives you more control over how adjustments are handled.

This update is part of our ongoing commitment to making Dex more intuitive, reliable, and secure for all users.