Category: Integrations

Forte Customer Integration Quarterly Release Summary

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From January through March 2026, Forte delivered several enhancements designed to improve payment flexibility, simplify compliance, and enhance security. This release note highlights the key updates introduced across Forte Checkout, Secure Web Pay, REST API, and Forte.js during the first quarter of 2026.

Benefits:

  • Accepting PayPal Payments: PayPal support enables customers to complete payments using PayPal directly within the checkout experience. Available in FCO and REST.
  • Automatic NACHA Compliance: eCheck transactions now automatically include the required Company Entry Description field in accordance with updated NACHA requirements. Available in FCO and SWP.
  • Forte.js: Security enhancements have been applied to the Forte.js tokenization library without requiring code changes.

NEW FEATURE / IMPROVEMENTS: 

Forte Checkout

Accept PayPal Payments

Customers can now pay using PayPal directly within Forte Checkout without redirects or separate integrations.
Contact your Forte account representative to enable PayPal for your account.

Benefits:

  • Expand payment options by supporting customers who prefer PayPal.
  • Increase conversion rates by offering additional payment methods.
  • Enable faster repeat purchases by allowing customers to save their PayPal account for future transactions.
  • Continue using existing service and convenience fee configurations for PayPal transactions, just as you do for credit card and eCheck payments.

Automatic NACHA Compliance for eCheck Transactions

eCheck transactions now automatically include the required Company Entry Description field in accordance with updated NACHA requirements.

Benefits:

  • No action is required to maintain compliance.
  • eCheck processing continues without interruption.

Secure Web Pay

Automatic NACHA Compliance for eCheck Transactions
eCheck transactions now automatically include the required Company Entry Description field in accordance with updated NACHA requirements.

Benefits:

  • No action is required to maintain compliance.
  • eCheck processing continues without interruption.

Secure Mandate Updates
Updates have been applied to Secure Web Pay to support current mandate requirements.

REST API

Accept PayPal Payments via API

REST API integrations can now process PayPal transactions alongside credit card and eCheck payments.

Contact your Forte account representative to enable PayPal for your account. Refer to the Forte Developer Portal for integration details.

Benefits:

  • Expand payment options without implementing a separate PayPal integration.
  • Store PayPal tokens for returning customers to support faster repeat transactions.
  • Apply existing service fee configurations to PayPal transactions, similar to credit card and eCheck payments.

Forte.js Security Update

A proactive security enhancement has been applied to the Forte.js tokenization library.

Benefits:

  • Strengthen protection of customer payment data during tokenization.
  • Continue using existing integrations without modification.
  • Existing forte.createToken() implementations continue to function without changes.

These updates expand payment flexibility, improve compliance, and enhance payment security across Forte Checkout, Secure Web Pay, REST API, and Forte.js, helping you deliver a more reliable payment experience for your customers.

For technical integration details, API documentation, or questions about these updates, please contact your Forte account representative or visit the Forte Developer Portal.

WALLET PAYMENTS

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RELEASE DATE: JANURARY 12, 2022

 

NEW FEATURES/IMPROVEMENTS

WALLET PAYMENTS

Forte Rest API is now certified to handle Apple Pay sale transactions for merchants processing via Fiserv. This is part of CSG Forte’s efforts to provide our merchants with tools to provide exceptional customer experience.

Alternative payment methods, including digital wallets, are experiencing nonstop growth in adoption since the start of the Covid Pandemic, and Apple Pay is the leader in adoption and use. Hence it is the first wallet we are rolling out for our integration methods.

New Rest API enhancements will allow merchants to handle safe and fast payments with Apple Pay for customers paying on mobile and on mac computers enabled for this feature, minimizing the need for typing payment method and contact details.

To read more, visit our Developer Documentation.

Forte Checkout V2.20 Release Notes 

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(Release Date: 11/03/2022)

 

Added support for a new language, Canadian French, in Forte Checkout  

Canadian merchants, with the legal need to use French, will now be able to present Forte Checkout in Canadian French to accept payments. 

French and English are the official languages of Canada, and federal services must be provided in both languages; Beyond that official requirement, French is the mother-tongue of almost 20% of the Canadian Population, making this release an important tool to better serve the Canadian market. 

Forte Checkout is now available to be displayed in Canadian French. This feature will allow Canadian merchants to offer French Canadian-speaking customers payment forms that are consistent with their experience on the merchant’s page, by applying the browser language settings to the payment form display. 

The support includes all the labels, placeholder texts, and error messages; Security, Privacy and Terms of Service (TOS) documents. 

Consistent with Forte Checkout accessibility features (ADA/WCAG Compliant), information in French is available via multiple means, such as alternatives to text. Users can interact with content through a variety of methods, such as a keyboard/screen or keyboard. Forte Checkout displayed in French works across multiple operating systems, browsers (Chrome, Firefox, Edge, Safari), and assistive technologies. 

Forte Checkout will be supporting the below-listed features in Canadian French language in upcoming release: 

  1. Support for Schedules
  2. Support for Devices
  3. Timeout messages

Forte Checkout R2.16 Release Notes

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Release Date: March 22, 2022

 

New Features/Improvements

Accessibility

Forte Checkout is now Americans with Disabilities Act (ADA) compliant with conformance to Web Content Accessibility Guidelines (WCAG) Section 508. This is part of CSG Forte’s ongoing initiative of being an accessibility mature organization. These guidelines are often required for any ICT (Any technology providing digital content to an end consumer) purchased or sold by the Federal Government.

New UI enhancements means FCO is more perceivable, operable, understandable and robust. Information is available via multiple means, such as alternatives to text, and users can interact with content through a variety of methods. Content is presented so that end users can understand the meaning, and Forte Checkout works across multiple operating systems, browsers, and assistive technologies.

UI updates include clear and concise labels to make it easier for end users to navigate the application, and input validation errors are now displayed in a text format with a red outline on the input field to aid users in understanding exactly what the error is and how to fix it. A timeout warning has been added so users can extend the session. This provides user with more time to read content and perform functions.