Category: Direct Recovery

IMPROVED DIRECT RECOVERY REPORTS WITH NSF FEE INSIGHTS

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NEW FEATURE / IMPROVEMENTS:

We are pleased to announce an update to Direct Recovery reporting that provides greater visibility into Non-Sufficient Funds (NSF) fee collection.

NEW FIELD ADDED TO FUNDED ITEM AND RECEIVED ITEMS DETAILS REPORTS

If you use the Direct Recovery (DR) Portal, you will now see new columns in both the Funded Item Details Report and the Received Items Details Report. These updates give you clearer insight into NSF fee activity.

Funded Item Details Report:

  • “Fee Coll?” Column: This new column clearly indicates whether the NSF fee was successfully collected for a transaction.
    • A “Y” will appear if the fee was collected.
    • The field will remain blank for unsuccessful collection attempts.
  • “Fee amount” Column: This column clearly shows the dollar amount of the NSF fee collected. This field is blank if no fee was collected.

Received Items Details Report:

  • “Fee amount” Column: This column shows the dollar amount of the NSF fee collected for each transaction.
    • This field is blank if no fee was collected.

Note: These updates are available to all Direct Recovery merchants. They apply only to the detailed reports. Summary reports are not affected.

DIRECT RECOVERY PORTAL PASSWORD UPDATES

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New Feature / Improvements: 

Direct Recovery Portal’s new password policy has been implemented to further enhance security and avoid data leaks.

NEW FEATURE / IMPROVEMENTS: 

 *New feature* NEW PASSWORD POLICY IMPLEMENTED IN THE DIRECT RECOVERY PORTAL

If you are a Direct Recovery Portal user, starting now, the minimum password length will be increased to 14 characters. This means that the next time you update your Direct Recovery password or someone’s password or create a new password for someone, the password will need to meet these new requirements:

 The password must have:

  • At least 14 characters
  • At least one number
  • At least one uppercase and one lowercase letter
  • At least one symbol
  • Must be different from the user’s login name.
  • Cannot contain three consecutive, identical characters.
  • You must choose a new password different from the last 5 passwords you’ve used.
  • In addition, your password will expire every 90 days.

This change is part of our ongoing commitment to safeguarding your information and ensuring the highest level of security for our users.

Thank you for your cooperation in keeping your account secure.